Manufacturing capabilities and quality assurance

Documented Cosmetic Manufacturing Controls, Equipment, and Quality Practices

Shay Labs combines custom formulation and contract manufacturing with documented production controls, traceability, third party testing coordination, packaging support, and facility level cGMP and ISO 22716:2007 certification.

cGMP certified facilityThird party audit evidence and written quality procedures
ISO 22716:2007Cosmetic good manufacturing practice framework
Woodstock, IllinoisU.S. formulation and manufacturing support
Bottle filling and capping equipment at a cosmetic manufacturing line
Project specific qualificationFormula, claims, packaging, testing, equipment, and quantity are reviewed before production scope is confirmed.

How does Shay Labs control cosmetic manufacturing quality?

Shay Labs uses written production instructions, controlled material status, double verification of ingredient weights, documented batch and lot records, in process and finished product checks, packaging inspection, retained samples, complaint investigation, and outside laboratory testing where required. The exact testing and release plan depends on the formula, packaging, claims, market, and client agreement.

Independent audit evidence

Facility quality systems have been reviewed by outside auditors

Audits are evidence of facility level systems. They do not make an individual client product FDA approved and do not replace product specific regulatory, safety, claim, stability, or compatibility work.

96%Score recorded during a third party cGMP audit on January 13, 2023.
0 majorMajor nonconformities recorded in the May 22, 2023 ISO 22716:2007 Stage II audit.
0 minorMinor nonconformities recorded in the same ISO 22716:2007 Stage II audit.

Current facility certifications are stated at the facility level. Product claims, testing, documentation, and regulatory responsibilities are established separately for each project.

Documented manufacturing equipment

Mixing, filling, sealing, labeling, and packaging capabilities

Shay Labs’ 2023 facility records and audit evidence documented the systems below. Current availability and project fit are confirmed during qualification based on the formula, viscosity, temperature, fill size, component geometry, closure, label, and production quantity.

CapabilityDocumented equipment or formatProject considerations
Mixing and batching40 gallon kettle and 400 gallon kettle with homogenizerFormula chemistry, heat, agitation, cooling, viscosity, and scale up
Liquid and cream fillingFour head filler, two six head fillers, and tabletop filling equipmentViscosity, fill accuracy, container opening, foaming, and line setup
Hot and cold fillProcesses for heated and ambient filling of compatible formulasFill temperature, cooling behavior, component tolerance, and appearance
Tube fillingDocumented tube sealing equipmentTube material, seal method, fill volume, viscosity, and decoration
Closure and tamper evidenceCapping, induction sealing, heat shrinking, and cooling equipmentClosure torque, liner compatibility, acidity, seal integrity, and cooling
Labeling and packingLabel application, lot coding, inspection, case packing, and pallet preparationLabel stock, container surface, code placement, case pack, and shipping requirements
Packaging familiesBottles, jars, tubes, sticks, totes, pails, and drumsEvery component system must be reviewed for formula and equipment compatibility
Testing and release

Quality checks are matched to the product

Not every product needs the same test plan. Shay Labs defines checks and outside laboratory work according to the formula, intended claims, packaging, market, and agreed specifications.

Incoming materials

  • Receipt and container inspection
  • Lot and expiration tracking
  • Quarantine and approval status
  • Outside laboratory reports where required
  • First in, first out inventory control

Production controls

  • Written formulas and processing instructions
  • Second person weight verification
  • Batch and lot documentation
  • Equipment cleaning and sanitation records
  • In process sampling where appropriate

Product checks

  • pH and viscosity when specified
  • Visual and odor evaluation
  • Fill, closure, seal, and label inspection
  • Lot code and finished pack verification
  • Retained finished product samples

Outside laboratory work

  • Microbial testing
  • Heavy metal testing when applicable
  • Additional stability, compatibility, challenge, or claim work as scoped
  • Electronic documentation and Certificates of Analysis when included
Development and transfer

From bench sample to controlled commercial production

Technical qualification

Shay Labs reviews the product format, formula status, claims, packaging, testing needs, quantity, target cost, and commercial timeline.

Bench work or formula transfer

A new formula begins with controlled development and samples. An existing formula requires complete percentages, raw material identities, processing information, specifications, and a transferable manufacturing package.

Scale up and packaging fit

Approved samples are evaluated for larger batch behavior, filling, cooling, closures, seals, labels, and the selected package system.

Production and release

Manufacturing follows approved instructions and agreed checks. Finished goods are inspected, documented, lot coded, packed, and released according to the project specification.

Documented corrective action example

Why packaging compatibility matters for oral rinse products

A documented oral rinse complaint involved leakage from sealed bottles. The investigation found that the seal material was not compatible with the product’s acidity. Shay Labs documented the complaint, credited affected units, sourced a compatible seal material, and completed corrective action.

ProblemSeal material degraded when exposed to the acidic liquid.
InvestigationThe formula and packaging interface were reviewed rather than treating leakage as a filling issue alone.
CorrectionA compatible seal material replaced the unsuitable component and the complaint was closed through documented corrective action.
Manufacturing scope

Products and project paths

Shay Labs supports custom cosmetic and personal care manufacturing across liquid, cream, lotion, oil, serum, gel, wash, shampoo, conditioner, spray, stick, and qualifying nonmedicated pet grooming formats. Oral care work is limited to custom mouthwash and cosmetic oral rinse liquids. Shay Labs does not manufacture toothpaste, supplements, or ingestible products.

Common questions

Manufacturing capabilities and quality FAQ

Is Shay Labs FDA approved?

No cosmetic manufacturer should use certification language to imply that the FDA approves an individual cosmetic facility or product unless a specific regulatory program says so. Shay Labs operates with facility level cGMP and ISO 22716:2007 certification. Each client remains responsible for appropriate product, labeling, claim, safety, and market compliance with support defined in the project scope.

Does every product receive the same testing?

No. Testing is based on formula, water content, packaging, claims, market, client requirements, and risk. The project scope should state which checks Shay Labs performs, which work an outside laboratory performs, which documents are delivered, and who is responsible for each item.

Can Shay Labs manufacture an existing formula?

Yes, qualifying formula transfer projects can be reviewed for direct manufacturing. Shay Labs needs complete percentages, ingredient identities, processing instructions, specifications, packaging information, testing requirements, and evidence that the client has the right to transfer the formula.

What packaging can Shay Labs fill?

Documented formats include bottles, jars, tubes, sticks, totes, pails, and drums. Final compatibility depends on formula behavior, fill temperature, viscosity, container geometry, closure, seal, label, equipment, and quantity.

Does Shay Labs provide Certificates of Analysis?

Certificates of Analysis have been supplied electronically upon request. The exact testing, specifications, document format, and delivery requirements should be defined in the project agreement.

What products does Shay Labs not manufacture?

Shay Labs does not manufacture supplements, ingestible products, or toothpaste. Oral care capability is limited to qualifying custom mouthwash and cosmetic oral rinse liquids.

Confirm manufacturing fit before requesting a production quote

Share the formula status, product format, packaging, claims, target quantity, testing requirements, target cost, and timeline. Shay Labs will identify the appropriate development or manufacturing path.

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